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How to ensure individual users see only their license information

Admin users can limit individual license holders’ access to only the licenses they hold. The "Individual License User" access level allows individuals to easily self-manage their licenses and renewals while preventing them from accessing company-wide information.  

 

What can individual license users access in the account?

An Individual License User can only see their own license information in License Manager. They cannot view licenses for the company or other individuals, nor do they have access to modules outside of License Manager. They can view their own license details, renewal events, documents, and notes. They are also able to edit their Profile Settings.

If a user exists in multiple accounts, that user may have a different level of access to each account.

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How to set up a new user with Individual License user access

1. Log in to your account, and choose Individuals from the left navigation menu.

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2. Select the Add Individual button at the top of the Individuals screen. You can also change the user access level for existing individuals by clicking the Edit link next to the user’s name.

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3. Fill in the required information, and select Set up user access.

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4. Beneath the What level of access does this individual receive? heading, select Individual License User. Click the Submit button to save your changes.

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For any questions or account support, please contact us.