We recommend granting software access to at least two Colleagues, and preferably three or more. There’s no cost for doing so, and having multiple Colleagues provides business continuity if one person is unavailable or leaves the company.
Having an extra person notified if your company receives notice of lawsuit is especially important because you have a limited amount of time (normally days) to respond to avoid default judgment.
Simply select Colleagues from the main menu and click Add Colleague. Enter your Colleague’s basic contact information and assign an access level.